The company behind this website
EVANTOR LTD is the legal entity operating this corporate website and providing the support contact shown here. Company number: 16721821. Registered office: Suite 13971, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom.
This website does not have a checkout and does not take payments. For an individual product, the seller or merchant of record responsible for the transaction must be identified in that product’s checkout, receipt, invoice, or purchase terms. Those details determine who handles the sale and the applicable billing arrangements.
Identifying a charge
The description appearing on a bank or card statement can depend on the product, seller, and payment provider. We do not publish a statement descriptor here because a specific descriptor has not been confirmed. Check your receipt for the product and seller, or contact us if you cannot identify a charge.
Pricing and renewals
Review the product’s checkout and purchase terms for the currency, taxes, billing interval, automatic renewal conditions, and any usage limits. This company website does not set a universal subscription price or renewal policy across products.
Cancelling a subscription
Use the billing or subscription settings in the product, or follow the management link in your receipt if one is provided. If you need help, email support@evantor.org with the product name, the account email, and your order reference if available.
Ask for confirmation of the cancellation and the effective date. Cancellation timing and continued access depend on the applicable product terms. Sending a support request alone does not confirm that a subscription has been cancelled.
Billing problems and refunds
For an unexpected charge, duplicate payment, invoice question, or refund request, contact support with the relevant product and purchase details. See our refund policy for what to include. Never email full payment card numbers, bank details, or passwords.