Who we are
EVANTOR LTD (company number 16721821) is responsible for the personal information it processes through this corporate website and its customer correspondence. Our registered office is Suite 13971, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom. Contact support@evantor.org with privacy questions.
Information we receive
This website does not provide accounts, checkout, or a contact form. If you email us, we receive the information you choose to share, such as your name, email address, product name, order reference, and the contents of your message.
Our hosting provider, Cloudflare, processes technical information needed to deliver and protect the website. This may include IP addresses, request information, and security logs. See Cloudflare’s privacy policy for information about its processing.
How and why we use information
We use correspondence to answer questions, investigate technical issues, and handle billing, cancellation, or refund inquiries. Depending on the request, the applicable basis may be taking steps at your request before a contract, performing a contract, complying with a legal obligation, or our legitimate interests in providing support and maintaining a secure website.
Cookies and analytics
We do not add advertising cookies or visitor analytics scripts to this website. Hosting and security services may process technical data to deliver the site and prevent abuse. If we add optional tracking in the future, we will update this notice and obtain consent where required.
Sharing and international processing
Information may be handled by providers supporting website hosting and email communications, and by advisers or authorities where necessary to comply with legal requirements. Providers may process information outside the UK. Where required, applicable safeguards must be in place for international transfers.
Retention
We keep correspondence for as long as needed to handle the request and any associated dispute or legal obligation. The appropriate period depends on the nature of the inquiry and applicable requirements. We do not promise a fixed deletion period that has not been confirmed.
Your rights
Depending on applicable law and the circumstances, you may request access, correction, erasure, restriction, portability, or object to certain processing. Where processing relies on consent, you can withdraw it. Email our support address to make a request; we may need to verify your identity using proportionate information.
You may raise a concern with the UK Information Commissioner’s Office or another competent data protection authority.
Other product websites
This notice covers evantor.org. Separate products may involve accounts, uploaded content, AI processing, payment providers, and different retention arrangements. Read the privacy notice on the product you use.